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Services
Setup/Implementation
By following a proven methodology, we are your partners in the successful upgrade of your business solutions. From the "kickoff meeting" where services are scheduled and expectations on all sides are understood, to the "exit meeting" were the engagement is reviewed and determined to be complete.
Training
Experienced consultants are available to help with the simple "how to" questions to the more challenging troubleshooting of import files and everything in-between. We have a classroom in our facility where we provide comprehensive training for the Sage MIP Fund Accounting and Sage Fundraising 50 products. On-site training is available and can be customized to meet the yhe needs of your personnel and organization. Remote training might be appropriate if your training is more focused on a single topic or area.
Schedule
On-going Support
Experienced consultants are available to help with the simple "how to" questions to the more challenging troubleshooting of import files and everything in-between. If you are trying to importing files (master records or transactions) into the system, we can help streamline that process.
With a Ziegner Annual Support Services Agreement, customers know that they can call us any time with questions about setting up reports or with reports they are trying to run. Working one on one allows us to leverage our familiarity with your organization and accounting setup in order to respond to your issues and questions more quickly and in more depth.
Annual System Review
Maximize the use of your business solutions and increase your employee's productivity with an Annual System Review. With this service, we analyze your current database setup and licensing, discuss your processes and expectations, and make recommendations to better utilize your software application. Many organizations find this service helpful and enlightening.
Custom Programming
If your organization has a unique form or report, it's possible that a custom program can save you time and money. Programs can be linked to your live data, safely and securely, eliminating the use of spreadsheets or other programs. Or if you have a Third Party Software, exchanging data might be the answer to eliminate duplication of data entry. Please call for more information if you think this might be a solution to a puzzling problem that you've been struggling with.
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Microsoft Dynamics
