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Planning
During the initial phase, our professionals will conduct a thorough needs analysis and assist your staff with planning the engagement. The purpose of the planning stage is to evaluate your organization's current operations and identify the critical items to ensure a successful implementation of the business solution(s) you choose.
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Training
We offer both classroom and on-site training that is structured in a "learn and apply" format, where each topic is discussed and then applied to hands-on exercises. Ziegner Technologies invests in continuing education for our certified instructors, so you can be assured that you will have an information packed, easy-to-follow learning experience. Whether you choose classroom or on-site training for your agency, you'll receive the best instruction available.
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Implementation
One of our skilled team members will walk you through the process of implementing your new business application. We will show you how to set up your new software so that you can get the most benefit from the features and functionality.
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On-Going Support
Our attention to your needs continues after you've purchased and implemented your new software. We offer annual system reviews, advanced training options, and report setup assistance. As a supplement to basic telephone support, Ziegner Technologies offers Remote Assistance. With this technology, our consultants use internet access to assist you with day-to-day issues as though we were at your office, live and in person. By viewing your screen and data online, we are able to pinpoint issues specific to your organization and serve you better. With Remote Assistance, you receive unparalleled service when you need it. |
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Microsoft Dynamics
