Go DIRect for IT Products and Services Website: http://www.dir.state.tx.us/store/busops/go-direct/ziegner1345.htm

Go DIRect for IT Products and Services Website: http://www.dir.state.tx.us/store/busops/go-direct/index.htm

Warranty and Return Policies:

Limited Warranty and Disclaimer of Liability

1. Results Not Warranted. Licensor has no control over the conditions under which Licensee and Named Users use the Licensed Product and updates and does not and cannot warrant the results obtained by such use.

2. Limited Warranty. In addition to warranting that it has the right to grant the license contained in this Agreement, Licensor warrants that the magnetic or optical media on which the Licensed Software Products or any update is recorded, and any user manual supplied under the terms of this Agreement are free from defects in material and workmanship under normal use. Licensor further warrants that the Licensed Software Products and any update of the Licensed Software Products will perform substantially in accordance with the specifications found in the user manual in effect as of the date of this Agreement or as updated by Licensor from time to time. The warranties contained in this Section are made for a period of ninety (90) days from the date on which the Licensed Software Products or updates are delivered to Licensee.

3. Limitations on Warranty. Licensor does not warrant that the functions contained in the Licensed Software Products or in any update will meet the requirements of Licensee or Named Users or that the operation of the Licensed Software Products or updates will be uninterrupted or error free. The warranty does not cover any copy of the Licensed Software Products or updates or any user manual which has been altered or changed in any way by Licensee or any Named User. Licensor is not responsible for problems caused by changes in or modifications to the operating characteristics of any computer hardware or operating system for which the Licensed Software Products or an update is procured, nor is Licensor responsible for problems which occur as a result of the use of the Licensed Product in conjunction with software or with hardware which is incompatible with the operating system for which the Licensed Software Products are being procured.

4. Exclusion of Implied Warranties. ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY EXCLUDED.

5. Exclusion of Any Other Warranties. The warranties contained in Subsection 2 of this Section are made in lieu of all other express warranties, whether oral or written. Only an authorized officer of Licensor may make modifications to this warranty or additional warranties binding on Licensor, and such modifications or additional warranties must be in writing. Accordingly, additional statements such as those made in advertising or presentations, whether oral or written, do not constitute warranties by Licensor.